A calm, factual restatement for leadership. This never replaces or edits the family's words above. Advocate-only — not shown to families or on public pages.
Council summary — edited for clarity; the family's original words are on record above.
Notes
Stored on the advocate-only record for this concern — never on the public issue,
the dashboard, the CSV export, or any page families can see. Room number and family email are the
sensitive fields; attach members one issue at a time, not from a directory.
Composes a draft (To / Subject / Body), copies it to your clipboard, and opens your
mail app prefilled. Nothing sends on its own — you review and press send in your mail app.
Every send is logged in the history below.
A separate, locked-down view for management — they see only concerns you
share here, and only the safe fields below. Never family or resident details, your internal notes, other concerns,
or anything else. Default is not shared.
Management will see: · its area & status · the Council
summary above (if any) · the family's wording.
⚠ This concern is restricted (identifies a staff
member), so its raw wording is withheld — management sees only your Council summary. Add one above if it's blank.
✓ Management marked this resolved on their end.
Responses awaiting your review
Posted management responses
Removes this concern from the active board and every public view (dashboard,
family report screen, monthly reports). It is not deleted — restore it any time from
Council Tools → Archived.
